Privacy Policy
Last updated February 16, 2025This Privacy Policy for Truefindr ("we", "us", or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
- Visit our website at https://truefindr.com, or any website of ours that links to this Privacy Notice.
- Download and use our mobile application (Truefindr), or any other application of ours that links to this Privacy Policy.
- Engage with us in other related ways, including any sales, marketing, or events.
Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at truefindr@gmail.com.
Summary of Key Points
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights? The easiest way to exercise your rights is by contacting us at truefindr@gmail.com. We will consider and act upon any request in accordance with applicable data protection laws.
What Information Do We Collect?
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. The personal information we collect may include:
- Names
- Email addresses
- Usernames
- Passwords
- Contact or authentication data
We do not process sensitive information.
We may provide you with the option to register using your existing social media account details (like your Facebook, X, or other social media account). If you choose to register in this way, we will collect certain profile information about you from the social media provider.
If you use our mobile application(s), we may collect device information (such as your mobile device ID, model, and manufacturer), operating system and version information, browser type, IP address, and information about push notification permissions.
We also automatically collect certain information when you visit, use, or navigate the Services. This may include your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and other technical information needed to maintain the security and operation of our Services.
Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
How Do We Process Your Information?
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To facilitate account creation and authentication and otherwise manage user accounts.
- To respond to user inquiries and offer support to users.
- To send administrative information to you, including details about our products and services and changes to our terms and policies.
- To save or protect an individual's vital interest, such as to prevent harm.
What Legal Bases Do We Rely On to Process Your Information?
We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law, such as your consent, compliance with laws, providing services, fulfilling contractual obligations, protecting rights, or fulfilling legitimate business interests.
If you are located in the EU or UK, we may rely on the following legal bases: consent, performance of a contract, legal obligations, and vital interests. You can withdraw your consent at any time.
If you are located in Canada, we may process your information if you have given us specific permission (express or implied consent). You can withdraw your consent at any time.
When and With Whom Do We Share Your Personal Information?
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Do We Use Cookies and Other Tracking Technologies?
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. These technologies help us maintain security, prevent crashes, fix bugs, save preferences, and assist with basic site functions.
Google Analytics. We may share your information with Google Analytics to track and analyze the use of the Services. To opt out of being tracked by Google Analytics, visit Google Opt-Out. For more information on the privacy practices of Google, please visit Google Privacy & Terms.
How Do We Handle Your Social Logins?
Our Services offer you the ability to register and log in using your third-party social media account details. Where you choose to do this, we will receive certain profile information about you from your social media provider, which may include your name, email address, friends list, and profile picture.
We will use the information we receive only for the purposes described in this Privacy Notice. We recommend that you review the privacy notice of any social media provider to understand how they collect, use, and share your personal information.
How Long Do We Keep Your Information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law. No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, securely store your personal information and isolate it from any further processing until deletion is possible.
How Do We Keep Your Information Safe?
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
Do We Collect Information From Minors?
We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If you become aware of any data we may have collected from children under age 18, please contact us at truefindr@gmail.com.
What Are Your Privacy Rights?
Depending on your state of residence in the US or your region (such as the EEA, UK, Switzerland, and Canada), you have rights that allow you greater access to and control over your personal information. These may include the right to:
- Request access and obtain a copy of your personal information.
- Request rectification or erasure of your personal information.
- Request data portability (if applicable).
- Not be subject to automated decision-making.
- Object to the processing of your personal information in certain circumstances.
If you are located in the EEA or UK and believe we are unlawfully processing your personal information, you have the right to file a complaint with your local data protection authority.
Withdrawing Your Consent. If we rely on your consent to process your personal information, you have the right to withdraw it at any time. Withdrawing consent will not affect the lawfulness of processing carried out before the withdrawal.
If you would like to review, update, or terminate your account, you can log in to your account settings and update your information, or contact us at truefindr@gmail.com.
Controls for Do-Not-Track Features
At this time, we do not respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a future industry standard is adopted, we will update this Privacy Notice accordingly.
California law requires us to disclose how we respond to DNT signals. As there is no industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.
Do United States Residents Have Specific Privacy Rights?
If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information.
We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.
Your rights under applicable US state laws include:
- Right to know whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling
To exercise these rights, contact us at truefindr@gmail.com. If we decline your request, you may appeal our decision by emailing truefindr@gmail.com. If your appeal is denied, you may submit a complaint to your state attorney general.
Do We Make Updates to This Notice?
Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
How Can You Contact Us?
If you have questions or comments about this notice, or to request to review, update, or delete your personal information, please email us at truefindr@gmail.com.
